Frequently Asked Questions
-
What do you require to rent the trailer?
Photo and address id required.
-
Can you move the trailer from one site to another during rental?
We do provide this service, especially for caterers who make their food on site and transport to their function.
-
How do I pay?
You are able to pay by bank transfer or cash on delivery.
-
Where can we use it?
The trailer can be used on any surface that you would ordinarily park a car.
-
What are the 'Best Use Guidelines'?
‘Best Practice Guidelines’
Do not leave the trailer door open for excessive periods of time as this may affect temperature or cause the refrigeration unit to malfunction. If loading large loads for chilling it may be more effective to load them in short time periods or to temporarily switch off the fridge trailer until loading is complete.
Check the temperature read out of the trailer regularly through usage. There will be a 2 degree tolerance up or down from the set point in normal operation as normal cycles of cooling and defrosting take place. Do not stack goods above ¾ of the height of the fridge trailer or block the internal fan in any way.
The fridge trailer should reach the set point in approx. 1-3 hrs from first starting, chilling or loaded product will depend on the amount loaded and how packed.
Working inside a fridge trailer should be avoided for long periods so as not to affect temperature adversely.
The trailers are very efficient and get to required temperature quickly. If the rear doors are left open for long periods, the internal unit can ice up and will burn the fans out. When initially loading the trailer turn the power off and turn on again when loaded and the doors are shut.
DEFROST: All of our trailers are designed to go into defrost mode every six hours. Don’t worry if you see the letters “DEF” on the temperature display. It will go back into normal chill mode after 15 minutes and the current internal temperature displayed.